like, is anything new here? I need someone who knows XP like the back of their head. User's new laptop has the '4' key assigned to a keyboard shortcut (!?) which is an html help file for VectorNTI on their local HD (bizarre, I know). I know it's this particular file 'cause I changed the default app for this file to notepad and hitting the '4' key opened it in notepad. So i tossed the file in the garbage. It couldn't find the file and prompted me to delete the shortcut. Which I did. Lo and behold, the key does nothing now! Only info I can find on keyborad shortcuts apply to exe's not files. This is specific to a user profile. Any ideas? Quyen