GE Pcard FAQ Thank you for your emails to [log in to unmask] <mailto:[log in to unmask]> addressing your concerns regarding the conversion from the JPMChase to the GE credit card contract. The following is a listing of the most commonly asked questions and answers. Please continue to email [log in to unmask] <mailto:[log in to unmask]> if you have further questions. 1. What are the HSC Fiscal Year Dates for reconciliation? 1. Transactions posted prior to 7-1-06 will be charged to FY 06 budgets. 2. Transactions posted on or after 7-1-06 will be charged to FY 07 budgets. 3. For items ordered prior to 7-1-06 but with transaction dates of 7-1-06 or after, please advise General Accounting to change the file and reference the FY06 budget period on the transaction. 2. What are the Norman Fiscal Year Dates for reconciliation? 1. Transactions posted on or before 6/16/06 will be charged to FY 06. 2. Transactions posted after 6/16/06 will be charged to FY 07. 3. I have attended training, now what? After you attend training you can obtain a credit card by completing the online application through GE NetApps. NetApps is an online application tool that provides increased control and improved accuracy to the Pcard application process. GE has not released the application to us yet. Once we have access to the applications you will be notified by email of the link on the purchasing website to instructions for completing the application. With the change to GE, approvers will no longer need to complete an application. Approvers will be automatically set up in the SAM (Strategic Account Management) System when they are listed on a new Pcard application. If you are a back up approver or a reconciler please email [log in to unmask] <mailto:[log in to unmask]> to be set up in the SAM (Strategic Account Management) System. 4. Will I be notified when my application is approved or declined? You will only receive notification by email if at any point during the application process your application is declined. 5. Will my account sponsor be notified? No, your account sponsor will not be notified if your application is declined. 6. How will I get my new Pcard? The new GE Pcards will be sent from GE to Purchasing and then they will be distributed or be available for pick up from the Purchasing office. When you sign your Pcard receipt you will also be signing OU's cardholder agreement. These are the same terms and conditions that were used for the JPMChase cards. Therefore, if someone other than the card holder will be picking up the GE card, they will need to have with them your signed cardholder agreement. (A link will be available on the Purchasing website). Your card will need to be activated before it can be used. To activate your card, please call the number on your card and provide GE with your Employee ID number to validate that you are the person in possession of the card. You may activate the card as soon as you receive it although charges may not be placed on your card until June 17, 2006. Note: It is important that you sign the form and NOT the individual picking up your card. 7. What if I have more than one approver? As in PaymentNet, SAM will only allow one default approver per cardholder. You can have multiple back up approvers but you will want to list the main approver on your application. The account sponsor will need to email [log in to unmask] <mailto:[log in to unmask]> the name(s) of additional approvers per cardholder. All approvers are required to have signature authority. 8. What if I am a cardholder and an approver? Each cardholder will need to submit an application for a GE Pcard using NetApps. You will need to list your approver as someone in your department who has signature authority but not yourself. 9. If my ProCard expires prior to receiving my GE Pcard will I still get my renewal card? Yes, we will still be issuing renewal cards for expired ones. Once we receive the renewal Chase card at the Purchasing Department we will notify you and arrange pick up or delivery. 10. What if I don't have an employee id number? Please email [log in to unmask] <mailto:[log in to unmask]> if you need assistance with your employee id number. 11. Will we still be able to export queries into Word or Excel? You will have the ability to run reports and export them into Word or Excel. We're planning on creating more detailed report and query information to send to all users. 12. At HSC the PO field imports into PeopleSoft, will we still have this function? Yes, all HSC users will still be able to use the PO field for information that imported into PeopleSoft. 13. Will there be additional Conversion and New User Training Sessions? We have scheduled additional training sessions for both new user and conversion training. Below is a list of the training sessions for both campuses. Norman Conversion Norman New User OMU Meacham Auditorium OMU Sooner Room Thursday, June 22nd, 2006 Tuesday, June 27th, 2006 (Sign up starts at 8:00 am) *limited space 9:00 - 10:30 am for training 8:30 - 10:30 for training OMU Tradition's Room OMU Traditions Room Wednesday, July 12th, 2006 Wednesday, July 12th, 2006 (Sign up starts at 1:30 pm) *limited space 2:00 to 3:30 pm for training 9:00 - 11:00 for training *session is full HSC Conversion HSC New User BSEB West Lecture Hall SCB 111 Wednesday, June 21st, 2006 Wednesday, July 13th, 2006 (Sign up starts at 8:00 am) *limited Space 9:00 - 10:30 am for training 9:00 - 11:00 am for training SCB 111 Wednesday, June 28th, 2006 *limited space (Sign up starts at 8:30 am) 9:00 - 10:30 am for training Tulsa Conversion Tulsa New User Schusterman Center Room 4201 Schusterman Center Room 3110 Thursday, June 15th, 2006 Tuesday, July 18th, 2006 (Sign up starts at 9:30 am) *limited space 10:00 - 11:30 am for training 9:30 - 11:30 am for training Schusterman Center Room 4201 Thursday, June 15th, 2006 (Sign up starts at 1:00 pm) 1:30 - 3:00 pm for training